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from Samoa: +49 30 32 70 18 92, Fax (in Germany) +49 30 32 70 18 91
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Solution
SFTP is only available in the Bitpalace Business Booster webspace and only for the main webhost account whose name starts with srv- ... by default. Here you can set the username and password of the SSH account with which you can also use SFTP:
1. Log in to the webspace control panel.
2. Click the "Websites & Domains" tab.
3. Click on the icon "Webhosting access".
If you want to set up additional user accounts, for example, to give individual users access only to specific subfolders of a website, you cannot use SFTP. Use normal FTP access instead, which you can also encrypt using FTPS.
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